Space Age Electronics is very excited to introduce to you our new Direct Dealer Partner Program launching in January 2022! This is probably not a surprise to many of our current customers, as you’re well aware that Space Age has been on the cutting edge of code-compliant product innovation and leading the industry in code changes at the national and local levels. Now we have taken a giant leap forward with our brand new Direct Dealer Partner Program delivering an expanded line of our traditional product offerings, new life safety systems with our LifeGuard Networks brand, and expanded benefits and services that were never available in a comprehensive program before! By leveraging our fully upgraded factories, new enterprise-level business management systems, and experts with decades of experience, it’s a whole new SPACE to grow your business!
For over half a century, Space Age Electronics has been educating life safety professionals and custom integrators on methods to deliver code compliant installations that reduce liability and improve efficiencies through customized product designs. This tradition of “shared insights” continues with a renewed focus on helping our partners deliver a variety of professional code-compliant solutions and systems that add end-user value along with increased project profitability.
Why Become a Partner?
As we’ve grown our business and direct customer base over the last decade, it’s become very clear that our diverse customer base requires additional choices of engagement with Space Age and our products instead of one size fits all. With several purchasing analytic studies, we were able to develop a multi-tier program that provides our direct dealers a choice of products and services that best suits their business needs today while maintaining the potential for growth.
We also conducted several peer group studies and Voice of Customer (VOC) sessions that focused on what relationship aspects were most important to both the individual and the company overall. We found that true partnership and trust was at the top of this list, along with professional and knowledgeable staff. All tenets that Space Age has built their business on over the decades, this was just validation that relationships still matter along with high quality products.
The new Direct Dealer Partner Program is designed around four tiers of service: Bronze, Silver, Gold, and Platinum. Each tier will offer specific product solutions from Space Age Electronics as well as a variety of distribution sources to acquire select product brands. Our Direct Dealers will have the option to choose the level that’s right for their business! The level of support chosen is based strictly on our partner’s determined needs, from basic online and phone support to full account management with personal one-on-one education programs designed specifically for their employees’ needs.
During the month of December, our Silver, Gold and Platinum Partners will receive a welcome package via UPS with details on their respective Partner Program. Included in the welcome package are complete details of the products and services at each respective level, a 2022 terms of understanding letter, a Space Age Electronics canvas catalog with new product introductions, and a special welcome gift. Should there be any questions or consultation required, their assigned Business Development Manager can be contacted to address these needs.
Thank you for taking the time to update yourself on this new and exciting program being offered by Space Age Electronics. All of us wish you a safe and joyous holiday season and a happy, healthy New Year!